Saturday, October 3, 2009

Apple Sales Exploded. So Did iPhones

This article talks about the recent series of accidents involving iPhone explosions. Apple responded to the situation by saying that the explosions were due to the external pressure on the screens. In addition, Apple rejected the argument that the overheating of the iPhone battery was actually the cause of the explosions, claiming that there was no confirmation to validate the argument, and that these incidents were simply exceptional and rare because there were no more than ten accidents filed.

In my opinion, the arguments presented by Apple do not give a fair view of the situation. Although there was no evidence from the investigation that the batteries were the cause for now, Apple should not immediately blame on unknown external forces and then not intend to help investigate further. Also, it is contradictory that Apple, which has the reputation for taking customer satisfaction seriously, refused to take any responsibility for the accidents.

In any case, to most people Apple is almost like God - or drugs. I am sure that those Apple addicts will continue to buy Apple products no matter what for the sake of staying fashionable.

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